"You have been sent a picture message. View your message at http://www.t-mobilepictures.com"

For months I was annoyed with that. The whole point of receiving MMS (picture) messages is to get a quick glance without having to use your desktop! I finally got tired of it and investigated why I was having this trouble. I use the Blackberry 8700g device with T-Mobile cellular service.

Apparently, I am not the only person frustrated with this. A quick check of the forums at Pinstack.com shows many, many people with the same issue. These are the steps I found to fix this issue.

  1. View your service books. Options -> Advanced Options -> Service Book
  2. Delete every service book except "Provisioning"
  3. Resend your service books via your device, or the My T-Mobile web site.
  4. Reboot your device (Pull the battery out, don't use the power button.. Don't ask me why.)
That should be it. Some people still report issues after going through the steps above. If you are still having issues, then you need to call T-Mobile and speak with their support. Good luck.

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whadup bro, i just did steps 1-2 but i dont really understand step 3. It would be nice if if you can tell me. thanks

Jose Martinez on July 25, 2007 at 8:45 a.m.

You login to your T-Mobile account. Go to your blackberry/email settings. Click service books and then click resend service books. You should be good to go then.

Peter on July 31, 2007 at 3:14 p.m.

An even easier way is to send yourself an MMS picture message. That apparently activates the service.

At least it worked for my phones and it is what T-Mobile customer service said.

Mike on January 26, 2008 at 2:13 p.m.

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