Entries tagged "smartjabber"

What Powers SmartJabber

Posted on Apr 22, 2008 - 3:31 PM Comments (0)

I've had some inquiries to what powers SmartJabber, so I decided to write up a quick outline of the technology that is being used to power the new service.

In case you hadn't heard yet, I recently launched a new company called SmartJabber. The general idea behind the service is to offer an automated support agent via a "live chat" window. It's a cheap alternative to hiring someone to do basic live chat support.

The tool can be used to convert visitors into customers, save sales or offer a basic level of customer service (say on an ...

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JohnChow.com Reviews SmartJabber, Corrections Needed

Posted on Apr 16, 2008 - 12:12 PM Comments (0)

As you know, I recently announced the launch of of SmartJabber. This is one of the new companies I have been working on the last several months. To help spread the word we ordered a paid review from JohnChow.com. We weren't quite sure what to expect because the review would be an honest one, regardless of the fact that it is a paid review. I am totally cool with that and I wouldn't expect, or accept, anything less.

When we ordered the review we assumed we would be contacted for a free account so the reviewer would ...

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